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Q: What are a Generic name and Brand name of drugs?
When a company develops a new drug, it gives the drug two names:

  • Generic name the chemical compound that makes up the drug
  • Brand name what the manufacturer calls the product
     
The company patents the drug for 20 years giving them the exclusive and legal right to manufacture and market the drug.

 

Q: If brand name drugs and generic drugs have the same active ingredients, why do they look different?
A: By trademark laws do not allow a generic drug to look exactly like the brand-name drug. However, a generic drug must duplicate the active ingredient. Flavors , colors , and certain other inactive ingredients may be different.

 

Q: What is the effectiveness when I buy drug by generic name?
A: When your buy a generic drug, you can be sure that you're getting the quality medication ,as good as brands in terms of effectiveness , at a lower price because generic manufacturers don't have the investment costs of the developer of a new drug.
  

Q: Can I get all the medications available in the US?
A: No. We will not ship any narcotic, scheduled drugs or controlled substances (such as Valium, Vicodin , etc.).



Q: Do I have to pay a fee to get a Emedical State account?
A: No , Emedical State will never charge you hidden fees or membership fees of any kind.

 

Q: How to order with emedicalstate.com ?
A: It's 2 easy way to place order with us :

1. Online Order : First ,register for your account

After you receive our confirmed register mail ,just choose your medication, Add to cart and check out.

You will find member login page :


Q : What are your shipping rates and policies and How long will it take to receive my medicines?
A: All price of our medicine is included the shipping fee by regular airmail delivery within 10-20 days. (which will be varies upon each country.)

For Express shipping by express mail within 4-7 days. But Additional fee of 30$ will be charged. (Please note this option is Not Available for USA customers.)
 

 

Q: How much minimum order do you accept?
A: No minimum order but we charge $10 USD for shipping fee when your totally order price less than $30 USD .To avoid this shipping fee charge , Please place order more than $30 USD .

 
Q: What is your cancellation policy?
A: If your transaction already completed. We have to refund via your credit card . Every refund requires 20-30 business days.Because the banks'processing flow is far off Emedical State's control.

 

Q: Can I return my drugs?
A: Due to the Federal law , We cannot refunds , returns or exchanges of your medications.

 

Q: How do I pay?
A: We accept only Master Card and Visa. or Western Union.

 

Q: How about your ordering process?
A: When we receive your order , we send a confirmative e-mail. When we ship your medication ,we send confirmative shipment e-mail to you.

 

Q: Why I do not receive comfirmed Email after place order?New
A: In this case ,

1. Your mailbox is full.

2. Your Email is setting for protecting SPAM. espectially AOL Hotmail and MSN's user,Please set your mail for recieve mail from admin@emedicalstate.com or Add Email admin@emedicalstate.com to your address book.

However,If you do not received our mail in 24 hours after place order ,Please contact admin@emedicalstate.com

Please note that :If you contact us and do not receive any reply mail from us in 36 hours.It may happen from your Email Spam Filter setting.

Q: Why I can not check out, It keeps bringing me back to the Login page over and over times.?New
A: In this case ,

Please ensure that you have Emedical State registered mail in your mailbox.

If you recieved our mail that contain your Password.,You is our Existing Customer..

It's easy for place order,Just add your preferred medication and check out .

In Member Login Page,Please fill your Email and Password in Existing Customer.

And go to our trusted online payment company page.

Q: How do I refill or reorder ?New
A: Eazy way in 3 steps :

1.You just find (You can type your drug name in our search box and click GO.) and choose your medication .

2. Click "Add to cart " and "Check out"

3. In Member Login Page,Please fill your Email and Password ,you will go to Payment Online Page that use we use trusted online payment gateway that more than SSL system.
 

If you have any questions, please do not hesitate to contact us. mail to admin@emedicalstate.com

 

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